FAQ
Questions reps ask.
- Why not Salesforce or HubSpot?
- Those are platforms you configure. IronVail is a tool you use — minutes to value, no admin, a fraction of the cost.
- Do you have tiers or add-ons?
- No — one plan, every feature, billed per seat. Everything's included, roadmap features as they ship too. We're not going to make you 'upgrade' to do your job. Cancel anytime.
- Will my data be safe?
- Every workspace is isolated at the database level with row-level security, so your data is never mixed with another customer's.
- Can my team use it?
- Yes. IronVail is multi-user from day one — roles, email invites, deal ownership, and per-rep reporting.
- Does it do email?
- Campaigns and multi-step sequences are built in, right next to your records. Connect a Microsoft 365 mailbox and you send from your real address, with reply detection live — a sequence pauses itself the moment someone answers. Gmail and calendar sync are rolling out.
- Is there a mobile app?
- Not yet. The web app is fully responsive on a phone, and the morning digest delivers your Today queue — deals going cold, tasks due — straight to your inbox, so the day starts without opening anything.
- Do you have a built-in dialer?
- No. IronVail is built for email-outbound reps — sequences, campaigns, and the attention engine are the core. If power-dialing is the center of your motion, a calling-first tool will fit you better; your data exports any time if you switch.
- Is there annual billing or a volume discount?
- Monthly only, for now. The $12 founding price already locks in for life — that beats most annual discounts, without asking you for a year up front.
- Will the price go up?
- Not for you — whatever price you subscribe at is yours for life. For new customers, yes: $12 is the 2026 founding price, and new signups from 2027 pay $25 per user/month. Still one plan, still everything included, still under the $35–100 tiers elsewhere — but the $12 door closes with 2026.
- Can I bring my data from my current CRM?
- Yes — upload the CSVs Salesforce or HubSpot exported (accounts, contacts, opportunities, notes) and the migration importer auto-maps the columns and pipeline stages, links everything together, and lets you undo the whole import with one click. Re-running the same files never creates duplicates.
- What if I want to leave?
- One click. Export any list as CSV, or the entire workspace as a zip — every record with its IDs and relationships, re-importable here or anywhere else. Your data is yours; there's no exit tax and no retention games.
- What happens when my trial ends?
- Your data stays put and nothing is deleted — you just can't work the pipeline until a workspace owner subscribes. Subscribe any time during or after the trial.
- Can I cancel anytime?
- Yes. Billing is monthly per seat through Stripe with no contracts. Cancel from Settings → Billing and you keep access through the period you've paid for.
- Is my email data private?
- Connecting your mailbox grants exactly the scopes needed to send your outreach and detect replies to it — nothing else is read, tokens are encrypted at rest, and disconnecting removes access immediately.
Stop letting deals go cold.
Open your day to a queue of exactly what needs you. Work the list. Close the loop. Nothing slips.